Bosch Communication Center is an innovative provider of communication services across Europe.  With active Customer Life Cycle Management we unlock our customers’ full potential and offer competitive advantage by providing excellent service.  More than 2,000 employees in Germany, the UK, France, Spain and the Netherlands are available for your customers at any time. 

Bosch Communication Center’s full life cycle management solution commences with identification of your customers’ requirements enabling us to market to, and acquire new clients on your behalf.  It includes support for sales representatives and the back office team, the operation of a service helpdesk (incorporating the service management function) and extends to retention and win-back measures.

We are committed to meeting the specific requirements of each customer across all media (telephone, e-Mail, web, fax and post) and, where required in 15 languages,24 hours a day, 7 days a week.

As a result of our dedication to quality and reliability our ethos is not just as a service provider, but as a strategic partner for our customers. A large number of customers across many different sectors already entrust their customer communication to Bosch Communication Center and value our flexibility and commitment.